Terms & Conditions
Terms & Conditions
COPYRIGHT NOTICE
All rights reserved. The contents of this website, including text, images, graphics, animations, and other materials, are protected by copyrights and intellectual property rights held by Permateek and its licensors. Permateek exclusively owns the copyrights pertaining to the material’s selection, coordination, and arrangement on this website. It is prohibited to copy, reverse engineer, decompile, disassemble, modify, or repost this material on other websites for commercial use or distribution without prior written permission. Unauthorized use of this material will infringe upon Permateek’s intellectual property rights.
DISCLAIMER
DELIVERY
Rest assured, your order is in good hands for swift processing and secure delivery. We ship our products worldwide, providing delivery estimates based on item availability, chosen delivery method, and your package’s destination. Delivery charges are calculated according to the total pound amount of your order, excluding any applicable sales tax.
TrimTeek business hours are Mon-Fri, 9am-5pm UK. Please allow 3-5 business days for order processing. Orders could take up to 10 to be shipped using standard shipping. Expedited shipping is available, please contact a member of the team for pricing.
Your personal data will be used to process your order, support your experience throughout this website, and for other purposes described in our privacy policy.
Should you have any questions or concerns regarding shipping, feel free to reach out to us by phone at (+44 (0) 1202 929098) or via email at office@permateek.com.
Find us at the TrimTeek Factory in Ringwood, Hampshire. Orders typically take up to 72 business hours to be processed.
STOCK ITEM RETURN POLICY
Please email office@permateek.com if you need to make a return. A % fee may be applied to all items returned for credit. All items must be in good unused condition and packaging must be intact.
Cookies
A cookie is a small file seeking permission to reside on your computer’s hard drive. Upon your agreement, the file is added, and the cookie aids in analysing web traffic or notifying you upon visiting a specific site. Cookies empower web applications to respond uniquely to you by collecting and remembering your preferences, and tailoring their operations to suit your needs and preferences.
We use traffic log cookies to pinpoint the pages in use, assisting us in analysing data on web page traffic to enhance our website based on customer needs. This information is strictly used for statistical analysis, and once analysed, the data is removed from the system.
In essence, cookies contribute to a better website experience, allowing us to monitor which pages are valuable to you. Rest assured, a cookie does not grant access to your computer or any personal information beyond what you willingly share with us. You have the choice to accept or decline cookies. While most web browsers automatically accept cookies, you can modify your browser settings to decline them if you prefer. Keep in mind that this choice may limit your ability to fully utilise the website.
Privacy Policy
INFORMATION WE GATHER
We collect personally identifiable details you provide during registration, like your name, email, gender, postcode, and birthdate. When using specific Site features (e.g., ordering products), additional information like phone numbers, billing/shipping addresses, and credit card details may be required.
Through the Site, we automatically collect non-personally identifiable data (e.g., web page visits) using cookies, and similar tech. This info enhances your shopping experience and helps us improve our site. You can modify your browser settings to decline cookies, but this might limit site access.
HOW WE USE YOUR DATA
Your personally identifiable details support your Site use, order fulfilment, and customer service. Past purchases may be tracked for a personalized profile. Provided data may be added to our databases for future communications about new offerings or promotions. You can opt out of weekly emails anytime.
ACCESS TO PERSONAL DETAILS
Trusted third parties may access your info for Site maintenance, email sending, data analysis, order fulfilment, and other services. To provide requested services, personal info may be shared with Trimteek merchants and service providers.
In corporate changes or legal requirements, personally identifiable info may be transferred. We may disclose info in good faith to comply with the law, protect rights, or respond to claims.
Publicly submitted info in forums is not our responsibility. Non-personally identifiable data may be used for Site improvement and business purposes.
Links to third-party sites on our Site are beyond our control, and their privacy policies apply.
We do not sell, rent, or grant third-party access to your info, except as explained above.
HOW WE SAFEGUARD YOUR DATA
We follow industry practices to protect confidentiality and use SSL encryption for secure internet connections during order transmission. Access to your data is limited to employees and necessary third parties.
UPDATING AND CORRECTING DETAILS
Registered users can change information or email preferences through the “my account” section or by emailing customerservice@seadek.com.
